KNOWLEDGE BANK FOR HEURISTIC HEIGHTS

Everything you need to know

Policies & Safety


What kind of information will Heuristic Heights never ask me to provide? 

We may ask for a few things, but we will never ask for:

  • Your password or sign-in credentials
  • You to email us your password
  • You to log into a site outside of the heuristicheights.com domain
  • You to download or install an application

If you receive any such request or message, please never download or run the applications or email attachments—they are definitely not sent from us. 

 

Is my personal information safe?

Your privacy is very important to us. 
Learn more about Heuristic Heights Privacy Policy, which is part of our Terms of Services. 

 

Can I pay my seller directly?
No, for your safety, all payments are made through Heuristic Heights on the Order page, and buyers pay for orders in advance.

Important: Heuristic Heights will not be able to assist if you pay a seller outside the platform. If you are asked to use an alternative payment method, please report it to Customer Support immediately.



Do you still have questions ?

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